Remote IT Services
Remote Support and Outsourcing IT solutions is now the latest trend and has become a highly effective and popular business today. Outsourcing your IT department has many cost-effective and latest technical implementations benefits. Roanoke Computers is built with a full-time staff of engineers and technicians who have the ability to remotely access and manage many IT systems. Some of the things are as such: workstations, servers, telephone systems, switches and routers. In addition, Roanoke Computers can automate day-to-day tasks that make the systems run their best. They offer affordable and fixed monthly fees for monitoring and maintenance of the systems. Roanoke Computers offers remote assistance from certified engineers 24 hours a day, 365 days a year. Additionally, Roanoke Computers offers on-site consulting and assistance to problems that cannot be resolved in a remote setting. Roanoke Computers will suggest money-saving choices that will help optimize your business while staying cost effective. There is no more guessing when you hire Roanoke Computers for your Remote IT services.
Remote Support Services:
Software Upgrades
Installations
Server and desktop support
Backup services
Telephone system support
Network support
Hardware support
IT system management
Servicing & Maintenance
Security
System design consultation (where applicable)
Roanoke Computers is the best remote IT solution provider who will take care of all your IT and Telecom needs. All major IT and Telecom critical infrastructures would be managed and run through our efficient remote infrastructure management services to manage controls on desktops, servers, firewalls, switches, applications, databases, and other IT services that need to be available at all times.
Roanoke Computers’ Remote IT Support Services offer solutions for the following problems:
Services against Hardware Problems are:
- Installation of hardware devices
- Printing or scanning problems
- Installation of Service Packs and security updates
- Updates for servers and applications
- Server monitoring using Microsoft Operations Manager and Nagios
Services against Software Problems are:
- Anti-Virus Installations and Updates
- Installation of software
- System related problems like slow processing and frequent ‘hangs’
- De-fragmenting the hard drive for better performance
- Removing unnecessary network settings
- Uninstalling unnecessary software that may harm the computer
- Deleting temporary files and other unnecessary files that get created automatically and lead to slow processing
- Running diagnostic software and correcting disk/directory errors
Services against Networking Problems are:
- Network assessment Performance to make sure that your network adjusts to professional standards of security and remote access
- Regular Security audit to protect your network from hackers and viruses